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Client Guide
AI Robot Photobooth

Robot Photobooth
Everything in one place.

Your complete reference from booking confirmation to post-event gallery. Bookmark this page and share it with your event team.

Updated April 2026
Toronto, ON
01

Pre-Event Checklist

Everything we need from you, tagged by priority and deadline.

Heads up
All required items should be submitted at least 7 days before your event. Optional items can be sent anytime before that. We'll send a reminder 10 days out.
  • Event brief, date, venue address, approximate guest count, event hours
    Required
  • Venue contact, name, phone number, and any load-in/load-out restrictions
    Required
  • Brand logo, vector preferred (SVG or AI); PNG at minimum 1000 px wide at 300 dpi
    Required
  • Photo frame design, send your own or select from our template library; see §4
    Required
  • AI photo theme direction, era, mood, colour palette, or reference images; only needed if you add a custom AI theme, otherwise we use our pre-set styles; see §4
    Optional
  • Email sender name & SMTP credentials, only needed if photos should come from your own email address; otherwise we send from ours; see §4
    Optional
  • Power access, standard 120 V outlet within 6 m of the activation zone; confirm with venue
    Required
  • Known connectivity issues, tell us if the activation area has poor mobile signal or no venue Wi-Fi; see §3
    Optional
  • Idle screen video or animation, looping 16:9 MP4, 1920×1080 px, max 60 s; see §4
    Optional
  • Vinyl decal artwork, your logo or artwork for the robot body; see §4
    Optional
  • Custom email copy, subject line and message body for photo delivery email
    Optional
  • Attendant meal / break area, for events longer than 4 hours, our attendant will need a 30-min break; at least one team member is with the robot at all times
    Good to know
02

Event Day Timeline

What to expect from setup through teardown.

1
T-minus 45–90 min (typically ~60 min)
Our attendant arrives for load-in & setup
Robot is assembled, charged, connected to your venue Wi-Fi or our mobile hotspot, and tested end-to-end. We need unobstructed access to the activation zone during this window.
2
~15 min before doors open (or as permitted by venue)
Final walkthrough & sign-off
Our attendant reviews the activation zone with your event lead. Confirm the robot's roaming path, identify any stairs or carpet edges, and agree on any restricted areas.
3
Event hours
Robot is live & roaming
The robot operates under continuous attendant supervision. Our attendant keeps line of sight on it at all times and monitors live LiDAR and sonar data on a handheld device. The robot engages guests, captures photos, and makes them instantly available via QR code, with optional email delivery when enabled for the event.
4
As needed
Battery charging
The robot is connected to its charging dock when idle or between interactions. It remains fully operational while charging, guests can still interact with it at the dock. No battery swaps are performed.
5
Post-event
Teardown & gallery publishing
Teardown takes approximately 30 minutes. Your post-event gallery is published within 24 hours and a summary report (photo count, email delivery stats) is emailed to you within 48 hours.
Venue logistics
The robot operates on flat, hard-surface floors and low-pile carpet. It cannot navigate stairs, loose rugs, or gravel. Please flag any flooring transitions in your venue map when you send the event brief.
03

The Robot

Hardware specs, capabilities, and operating requirements.

SpecificationDetail
ModelLeRobotBooth AI Robot Photobooth
HeightApprox. 150 cm (59 in) standing; 120 cm (47 in) to touchscreen centre
Footprint60 cm × 60 cm base; allow a 1.5 m clear radius for roaming
CameraProfessional DSLR camera
Touchscreen15.6" 1080p IPS display; capacitive touch; hosts the full guest interaction UI
PrinterSeparate on-site professional wireless dye-sublimation printer (not built into the robot); prints in ~30 s; output 4" × 6" or 2" × 6" strips
Battery~2 h per charge under full load; charges on dock while remaining fully operational
NavigationLiDAR + ultrasonic obstacle avoidance; capable of autonomous nav but always operated under direct attendant supervision, see § ROBOT·02
ConnectivityWe bring our own high-gain professional router, so venue Wi-Fi is helpful but not required. Where venue Wi-Fi is available we connect to it (802.11 ac, 5 GHz preferred); where it is not, we fall back to cellular. Guest email delivery and cloud sync need a live connection. If the connection drops mid-event, photos are stored locally and synced once it is restored, and email delivery resumes automatically.
Power (charging)Standard 120 V / 15 A outlet; charging brick included
Operating temp15–30 °C (59–86 °F); indoor use only
Noise level~45 dB at 1 m in stationary conditions (quieter than normal conversation; movement and printing may be slightly higher)
Cellular coverage is worth checking
Because cellular is our fallback, mobile signal in the activation area still matters. Let us know in advance if coverage there is poor or absent, underground rooms, basements, and thick-walled or rural venues are the usual culprits. With warning we can arrange an alternative; without it, guest emails may be delayed until a connection is available.
§ ROBOT·02, Supervised Navigation
While the robot is technically capable of fully autonomous navigation, it is never left to run on its own. Our attendant supervises every movement, keeps the robot in line of sight at all times, and watches a live LiDAR and sonar feed on a handheld device that can pause, redirect, or stop it instantly. In busy areas the robot is kept stationary or held to a short, agreed route, so supervision never depends on reacting to an unpredictable path. The robot does not operate autonomously at any point during an event. This is our standard operating procedure, it eliminates liability exposure for both us and our clients and ensures safe, predictable movement in any crowd.
04

Branding & Customisation

Every touchpoint you can personalise, with exact file specs.

Photo Frame / Overlay #photo-frame

The printed and digital photo includes a branded overlay frame. You may supply a custom design or choose from our template library.

File requirements
Format
PNG (transparent)
Print size
1200 × 1800 px
Resolution
300 dpi
Colour space
sRGB
Safe zone
40 px all sides
Strip size
600 × 1800 px
Template library
We have 20+ ready-made frame templates (seasonal, corporate, elegant, fun). If you'd like to browse them, request the template deck from your event coordinator.
Idle Screen Video / Animation #idle-screen

When no guest interaction is active, the robot's touchscreen plays a looping branded video or animation. This is your primary brand-awareness touchpoint during the event.

File requirements
Format
MP4 (H.264)
Resolution
1920 × 1080 px
Aspect ratio
16:9 landscape
Duration
15–60 s loop
Max file size
200 MB
Audio
Optional (auto-muted in busy rooms)
AI Photo Theme #ai-theme

Our AI applies a styled transformation to each guest's photo before printing and emailing. The theme is set per event and can match your brand aesthetic, event theme, or a creative direction of your choosing. Results may vary slightly per image depending on lighting and composition, we sample and approve the output with you before the event.

AI Generation Modes
Two modes are available, we confirm the right one for your event during onboarding:
ModeBest forOutput consistency
Direct face renderingSolo portraits; high-detail transformationsHighly consistent, same style applied identically each time
Prompt-based generationGroups; creative/thematic scenesVaries slightly per person, adds a sense of uniqueness to each photo

All AI outputs are generated in portrait orientation and may vary slightly per image depending on composition and lighting.

What to send us
  • 2–5 reference images that capture the mood or visual style you want
  • A brief description: era, colour palette, artistic style (e.g. "1920s Art Deco, warm sepia tones, formal portrait")
  • Any restrictions: e.g. "no dramatic costume changes," "keep faces realistic"

We'll generate 3 sample outputs for your approval before the event. One round of revisions is included.

Vinyl Decals, Robot Body #vinyl

Custom vinyl decals can be applied to the robot’s body panels, putting your logo or artwork on the most visible surface guests see. We print and apply them, and the robot is returned to its default finish after the event. Decal placement and size are confirmed with you once we see your artwork, since it depends on the mark and how it sits on the panel.

Artwork file requirements
Format
PDF or AI (vector)
Colour space
CMYK
Resolution (raster)
150 dpi minimum at actual print size
Bleed
3 mm all sides
Send artwork early
Decals have to be printed and applied before the event, so send your artwork as soon as it is ready and we will confirm the deadline for your date. Leaving enough room for one revision round is worth it. Decals are an optional extra, see Instant Pricing for the current cost.
Branded Email Delivery & SMTP #email-branding

Photos are emailed to guests in real time using your brand's sender identity. To send from your domain (e.g. photos@yourbrand.com), provide SMTP credentials. Alternatively we send from our default address (photos@lerobotbooth.ca) at no extra setup.

SMTP host
Your email provider's outgoing server hostnamee.g. smtp.gmail.com, smtp.office365.com
SMTP port
Usually 587 (TLS) or 465 (SSL)Check with your IT team if unsure
Username
The sending email addresse.g. photos@yourbrand.com
Password / App password
SMTP password or app-specific passwordFor Gmail/Microsoft 365, generate an app password in account security settings
Display name
The "From" name guests will seee.g. "Acme Corp Photo Booth"
Security note
Send SMTP credentials via our secure client portal link (provided in your booking confirmation email), not via regular email or chat. Credentials are stored encrypted and deleted within 7 days of your event.
05

Robot Speech

The booth's robot listens to guests and answers out loud. It is set up to answer from what you write here, and to say it does not know when something is not covered.

Fill in the five sections below and send the whole thing back as plain text. The layout is the format, and it goes straight into the booth as written.

What Makes a Good Brief #speech-rules
What helpsWhy
Written to be heardEvery word here may be spoken aloud. Avoid web addresses, abbreviations and wording that only makes sense on paper. Write numbers as words where it sounds better, eight o'clock rather than 8pm.
Shorter is betterAim for one page, and no more than two. The robot gives short answers. A shorter brief replies faster, stays more consistent, and is much easier for us to test before the event.
One fact per lineUse short standalone statements instead of paragraphs. This makes it easier for the robot to find the relevant information and answer briefly, without blending unrelated facts together.
Before you include anything sensitive
What you write here, and the questions guests ask, may be processed by an AI system to work out each answer. Only include information you are comfortable having repeated to guests. Do not include confidential information, unannounced news, private figures, internal discussions, or personal information about individual guests. A guest may be able to get the robot to repeat information it has been given. See §7, Robot Speech, If You Enable It.
1. The Event, in Three Lines #speech-event

Give the robot the basic context it needs when a question is vague.

The shape
EVENT
What is being celebrated.
Who the guests are.
How you want the robot to sound.
Example
EVENT
This is the Northwind summer party.
The guests are employees, partners and a
few clients.
Be warm, quick and a little playful.
Never stiff.
2. Facts the Robot May Use #speech-facts

Give us ten to twenty short facts. Each fact should make sense on its own so it can be used in an answer without needing the lines around it.

The shape
FACTS
- One fact per line.
- Start each fact with a dash.
Example
FACTS
- Tonight is the Northwind summer party.
- Dinner is served at eight.
- Speeches begin at nine.
- Photos are emailed shortly after they
  are taken.
- The cloakroom is beside the main entrance.
- The quiet area is upstairs.
Practical information is especially useful
Guests often ask about timing, food, photos, washrooms, entrances, coat check, and where things are happening.
3. Questions Guests Are Likely to Ask #speech-qa

This is the most useful section. For these questions, the robot is instructed to stay close to the answer you provide rather than inventing a completely different response.

The shape
QUESTIONS
Q: how a guest would actually ask it
A: how you would like the robot to answer
Example
QUESTIONS

Q: What are we celebrating?
A: The Northwind summer party. That deserves
   at least one good photo.

Q: Where do my photos go?
A: They are sent to your email shortly after
   your photo is taken.

Q: Can I take another photo?
A: Of course. Tap take another on the screen.

Q: Are you a real robot?
A: Real enough to take your photo. The big
   questions come after my shift.

Aim for fifteen to twenty question-and-answer pairs, and write the questions the way someone would actually say them out loud. If guests may ask the same thing in two very different ways, include both questions.

Instead of
What is the occasion for this event?
Write
What are we celebrating?
Include the fun questions
Guests may ask whether the robot is alive, whether it can dance, what its name is, or what it thinks about someone at the event. Prepared answers usually work better than leaving these completely open-ended.
4. Names and Pronunciation #speech-names

Unusual names, initials, places and brand words may not be pronounced the way you expect. List anything where pronunciation matters, especially names of people who will be in the room. Write the pronunciation the way you would explain it to another person, using ordinary letters.

WrittenSay it as
NWDN W D
SiobhanShiv-awn
BeauchampBeech-am
2001two thousand and one
25thtwenty-fifth

A rough spelling is enough. We test the pronunciation and adjust it before the event.

NAMES, how a word should sound
NAMES
NWD = N W D
Siobhan = Shiv-awn
Beauchamp = Beech-am
RECOGNISE, words guests will say
RECOGNISE
Northwind, Siobhan, Beauchamp, Bristol,
warehouse team
The two lists do different jobs
NAMES tells us how a word should sound when the robot speaks. RECOGNISE identifies words we may need to account for when configuring and testing speech recognition, and can include people, places, teams, departments, products or event-specific words. Unfamiliar names and event-specific terms are especially easy to mishear in a noisy room.
5. What It Must Not Answer #speech-limits

Tell us what topics the robot should avoid. Use broad topics rather than trying to predict every possible question.

The shape
DO NOT ANSWER
- One topic per line.

IF UNSURE
The sentence it should use when it does
not know.
Example
DO NOT ANSWER
- Salaries, layoffs or restructuring.
- Customers or contracts.
- Financial results or forecasts.
- Opinions about individuals.
- Politics.
- Personal questions about guests.

IF UNSURE
That one is above my pay grade. Shall we
take a photo instead?
Always give it a way out
Give the robot a simple way out that fits the tone of the event. A short fallback is better than a long explanation, and wherever possible it should redirect the conversation back to the booth experience.
Send It Back Like This #speech-submit

Send one plain text document using these headings in this order.

The whole thing
EVENT
three lines

FACTS
ten to twenty lines

QUESTIONS
fifteen to twenty question-and-answer pairs

NAMES
written form = say it as

RECOGNISE
names and terms separated by commas

DO NOT ANSWER
topics, one per line

IF UNSURE
one sentence
What happens next
Send it ideally about a week before the
event.

We load the content into the booth and
test it using the questions you provided.

We also check pronunciation and how the
answers sound when spoken.

Changes can still be made close to the
event, including updated timings, names,
running order or other practical
information.
Weddings and private events
Use the same format, just shorter. Facts can cover the schedule, venue and practical details. Questions can be about the couple, birthday person, family or event. The do not answer section can be as simple as one or two topics that should stay off limits.
Practical Notes #speech-practical

The robot is set up for English by default. Tell us in advance if guests are likely to speak to it in another language so we can configure and test that beforehand.

In a loud room, press-to-talk usually works better than leaving the microphone listening continuously.

06

Guest Experience

What guests see, touch, receive, and how photos get to them.

Photo Delivery Flow #photo-delivery

Total interaction time per guest is typically 30–60 seconds depending on queue and session flow. After a guest takes their photo, the interaction follows this sequence:

A
On-screen preview (~5 s)
AI theme is applied in real time
The guest sees their styled photo on the touchscreen. They can retake if they wish.
B
Delivery (~15 s)
Guest enters their email (optional) or scans a QR code
A QR code is always displayed on-screen for instant photo access, no email required. If email delivery is enabled for the event, guests can also type their address to receive a copy in their inbox. Guests can use either option, or both if they prefer.
C
Print (~30 s)
4×6 print from the on-site wireless printer
Guest receives a physical keepsake immediately. The branded frame overlay is baked into the print. Printed photos are provided on-site; digital versions are available via QR code or email (when enabled).
D
Email delivery (~1–3 min)
High-res digital copy sent to guest's inbox
Email includes the styled photo, your branded message, and a link to the event gallery. Sent via your SMTP or our default address.
QR code, always on
A QR code linking directly to the guest's photo is displayed on-screen at the end of every session, regardless of whether email delivery is enabled. Guests can scan and download instantly without entering any personal information.
Custom Email Template #custom-email

Email delivery is optional and toggled on per event. When enabled, you can fully customise the email subject and body. The system uses a rich-text editor with the following dynamic variables:

{{media}}
Embeds the guest's photo inline in the email body
{{media_url}}
A direct download link to the high-res image
{{cloud_link}}
Link to the guest's photo in the cloud gallery (for later access or sharing)
Default email
Subject: Your Photo Booth Media

Hi there,

Thanks for visiting our photo booth!
Your media is ready, see it below.

{{media}}

Want to view or share it later? We've saved it for you on the cloud.
{{cloud_link}}

Enjoy your moment,
LeRobotBooth Team

To use a custom template, send us your subject line and body copy (with the variable placeholders above) at least 7 days before the event. Photos can optionally be sent as attachments, let us know your preference.

Post-Event Gallery #post-event-gallery

Within 24 hours of your event ending, all photos are gathered in one place. You receive a private link you can share.

Guest share link
A private link that opens on any device. Guests can browse the event photos and download the ones they want.
Summary report
PDF summary with total photos taken, unique emails captured, email delivery success rate, and peak interaction times.
Summary report, on request only
The summary report is only produced if you request it before the event.
How long photos stay available
Photos stay available for 2 weeks after your event, then the link is taken down. If you need longer access, or want your own copy of the photos to keep, let us know before the event.
07

Privacy & Data

How guest photos and contact data are handled.

LeRobotBooth collects guest photos and email addresses solely for photo delivery and gallery purposes. We do not sell, share, or use guest data for our own marketing purposes.

Event Media & Marketing Use #marketing-media

Photos and short video clips captured by our team during the event may be used for LeRobotBooth's social media and marketing purposes. If you prefer that no event content be captured or used for marketing, simply let us know in advance, we will respect that preference completely, no questions asked.

Robot Speech, If You Enable It #speech-privacy

Amy’s personality and general conversation are included with the experience and on by default, so she can talk with guests without any brief from you. Teaching her about your specific event is separate: that takes a one-time setup fee, which covers writing the brief with you, loading it into the robot, and testing her answers before doors open. See Instant Pricing for the current cost. Whether or not you add the custom brief, please make sure whoever signs it off understands the following, see §5 Robot Speech for the brief format.

What enabling speech means
  • What you write in the brief, and the questions guests ask, may be processed by an AI system to work out each answer.
  • Only include information you are comfortable having repeated to guests.
  • A guest may be able to get the robot to repeat information it has been given, so the brief itself is the thing to keep clean.
  • Do not include confidential information, unannounced news, private figures, internal discussions, or personal information about individual guests. The do not answer list sets topics to avoid, but it is not a substitute for leaving sensitive material out of the brief.

If any of this is a problem for your event, we can run the booth with speech disabled and everything else unchanged.

Data Retention #data-retention
Data typeRetention period
Guest photos (gallery)Available for 2 weeks after the event, then permanently deleted, or immediately upon client confirmation of download, whichever comes first. Individual guest photos are deleted immediately on request.
Guest email addressesDeleted within 30 days of event. Clients may request a data export for CRM use only where explicit, documented guest consent has been obtained, we do not use it for our own marketing.
SMTP credentialsDeleted within 7 days of event
Event summary reportRetained for 1 year in client account
Data Export & Deletion Requests #data-export

To request an early deletion of all event data, or to receive a bulk export of photos and email addresses (requires evidence of guest consent), contact hello@lerobotbooth.ca with your event name and date. We respond to all data requests within 5 business days.

GDPR-aligned
Your data is hosted on secure cloud infrastructure and managed in accordance with GDPR standards.

Full data-deletion rights for every user  ·  No sharing of personal data with third parties  ·  No use of stored media or data for advertising or model training.

Your files stay private. For data requests or a Data Processing Agreement, contact hello@lerobotbooth.ca. We respond within 5 business days.